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STP Cloud Status
Operational
Updated: (CET)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Law Firm Management
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Insolvency
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Corporate Legal Management
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Legal Workspace
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Documents
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Smart Data
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Infrastructure & IAM
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
Performance and stability issue with Amberlo
Investigating

We are currently experiencing a service degragation. Our team is working to identify the root cause and fix the issue. Users may be experiencing slow responses or error messages for some operations. Users can retry the failed operations.

We have already identified a possible root cause and will update once a mitigation is available.

(CET)
Identified

We have identified a mitigation for the performance issues and preparing the rollout. During rollout of the mitigation customers will experience a short (several minutes) duration, during which their tenant will only be available in read-only mode. We'll apply the mitigation tenant by tenant. We'll update once all tenants have received the mitigation.

(CET)

We have applied the mitigations to the majority of customer tenants, starting with those that had suffered the largest impact. We expect the remaining tenants to be finished tonight and will provide anothre update tomorrow.

(CET)
Monitoring

Earlier, some of our services experienced slow performance and temporary interruptions due to a network connection issue between our cloud systems. This issue has now been fully resolved.
All systems are back to normal, and our team is continuing to monitor everything closely to ensure stable and reliable performance.

(CET)
Resolved

The issues have been resolved.

(CET)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
Performance and stability issue with Amberlo
Investigating

We are currently experiencing a service degragation. Our team is working to identify the root cause and fix the issue. Users may be experiencing slow responses or error messages for some operations. Users can retry the failed operations.

We have already identified a possible root cause and will update once a mitigation is available.

(CET)
Identified

We have identified a mitigation for the performance issues and preparing the rollout. During rollout of the mitigation customers will experience a short (several minutes) duration, during which their tenant will only be available in read-only mode. We'll apply the mitigation tenant by tenant. We'll update once all tenants have received the mitigation.

(CET)

We have applied the mitigations to the majority of customer tenants, starting with those that had suffered the largest impact. We expect the remaining tenants to be finished tonight and will provide anothre update tomorrow.

(CET)
Monitoring

Earlier, some of our services experienced slow performance and temporary interruptions due to a network connection issue between our cloud systems. This issue has now been fully resolved.
All systems are back to normal, and our team is continuing to monitor everything closely to ensure stable and reliable performance.

(CET)
Resolved

The issues have been resolved.

(CET)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
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